The Phoenix Nest is an exclusive property where every guest reservation is both important and special to us. Please read through our policies below.
An advanced payment of one-night stay is taken upon reservation. A receipt of your deposit will fully confirm your reservations.
If your travel plans change and you must cancel your reservation, please call us at least 7 (seven) days* prior to your arrival date to cancel your reservation less $35 processing fee per room.
In the unlikely event that you must cancel with less than seven (7) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund may be made less applicable processing fees.
Payment is taken through all major credit cards, personal check or cash.
Checks may be sent to:
Phoenix Nest Guest Houses
P.O. Box 193
Llano, TX 78643
City Properties are subject to a 13% Hotel Occupancy Tax. Country Lodging Properties are subject to a 10% Hotel Occupancy Tax.
Rates/policies are subject to change and vary during high impact periods and special requests. *A 30-day cancellation notice is required for holidays and special events.
Check-in: 3:00 PM - 12 AM. If arriving outside of check-in times, please call to make arrangements.
Check-out: 11:00 AM.
Absolutely No Smoking inside; however, designated outdoor smoking areas are available.
Pets considered on individual basis. Please call ahead for further information.